Frequently Asked Questions (FAQs)
Is this conference appropriate to my organisation?
It is aimed at all organisations operating or thinking of delivering government funded skills training and employability provision.
Can I change the attendee after I have booked?
Yes and these will be accepted up until 5.00pm on Friday, 16 October 2015. Please contact the AELP Events Team. We are available to answer any questions you may have about the arrangements for the conference via email events@aelp.org.uk or via telephone 0117 947 2097.
How many delegates per organisation can attend?
There is no restriction on the number of attendees.
How do I book?
Simply click here and complete the online booking form.
Is there a cost to attend the conference?
Yes and all fees must be paid online at the time of booking.Visit the delegate fees page for more information.
May I pay by Invoice?
No. All payments must be paid using an online card payment on this website.
What card types are accepted for online payment?
AELP accept the following cards Mastercard, Visa, Visa Electron, Delta, Maestro and Solo.
What is the cancellation fee?
Cancellations made prior to 5.00pm on Tuesday, 29 September 2015 are fully refundable. Cancellations made between the period Wednesday, 30 September 2015 up to and including 5.00pm on Tuesday, 6 October 2015 will be subject to a 50% cancellation fee of the total cost of the booking.
For any cancellations made after this date, the full amount will be payable. However, there is no charge for substitutions which will be accepted up until 5.00pm on Friday, 16 October 2015.
May I send a substitute?
Yes. Substitutions will be accepted up until 5.00pm on Friday, 16 October 2015.
How do I get to the venue?
Upon receipt of registration and payment a confirmation email will be sent. A week prior to the conference, full joining instructions together with a location map will be provided. However, travel information is also available on the Venue page.
How do I book accommodation?
AELP have agreed a discounted rate for all conference attendees. Should you wish to book accommodation, please contact the hotel directly.
Ricoh Arena
Phoenix Way
Foleshill
Coventry
CV6 6GE
Tel: 0844 873 6500
Email: info@ricoharena.com
Will AELP pay for accommodation or cover other costs/expenses such as travel?
No. All accommodation costs and other expenses incurred by attendees must be reconciled before checking out of the hotel. AELP does not provide any subsidy towards travel and will not be held responsible for any costs incurred by attendees.
What will the content of the day cover? Will there be a chance to network?
Please refer to the website pages for additional information including an agenda for the day.
Opportunities to network are available particularly in the Conference Exhibition & Catering area where lunch and all refreshments are served.
Do I need to do any pre-reading?
Not necessary although if you are a recipient of AELP’s weekly Countdown, it provides a succinct snapshot of currents events and activities. To subscribe, please contact AELP at enquiries@aelp.org.uk
How can I find out my AELP Membership number or become an AELP Member?
Please contact the AELP Membership Team on 0117 947 2090 or email membership@aelp.org.uk
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